Information, services and recommendations

Information and useful recommendations when it comes to planning your visit to Oceanogràfic Valencia

Choose your ticket from the following options:

BUY ONLINE

  • General admission > For those over 12 years of age. | Buy here!

 

  • Child ticket > Only for children aged 4 to 12. | Buy here!
    • Children under 4 years old are free. They do not need any kind of ticket to enter. You must show proof of age with an official document at the ticket offices and/or turnstiles at the entrance to the venue.

 

  • OAP ticket > For those aged over 65, pensioners and retirees. For this type of ticket, proof must be presented at the ticket office and/or turnstiles. | Buy here!

 

  • Disabled ticket > Only for persons with a minimum of 33% disability. For this type of ticket, proof must be presented at the ticket office and/or turnstiles. | Buy here!

 

  • Combined > To visit the Oceanogràfic, the Hemisfèric and the Museu de les Ciències. They can be purchased to visit all the sites on the same day or to visit them on consecutive days (1 site per day). You can choose which day to visit each venue during the purchase process. | Buy here!

 

ONLY AVAILABLE AT THE TICKET OFFICE

  • Large family: Available for adult, student and reduced ticket Proof must be presented at time of purchase.

 

  • Single-parent family > Available for adult, student and reduced ticket Proof must be presented at time of purchase.

 

  • Students and/or youth card > Proof must be presented at time of purchase.

 

  • Unemployed > Proof must be presented at time of purchase.

 

GROUP TICKETS

Available only for groups of 20 or more. For these tickets, please send a request to reservas@oceanografic.org.

During the purchase process, it is necessary to select the session for each ticket. In other words, you will have to select the desired time slot for the visit.

“From” or “access time” means that you will only be able to enter the Oceanogràfic from the time you have selected during the purchase process and not in advance, and you will be able to stay in the aquarium until closing time.

Complete your ticket with an Oceanogràfic experience:

  • Backstage Tour* > See what it’s like behind the scenes at Oceanogràfic. You’ll visit the quarantine area, the kitchen for fish and walk through the shark tunnel. | More info here.

 

  • ‘Arca del Mar’* > Discover the Recovery Centre for Marine Fauna (ARCA del Mar). Discover the history of each of the sea turtles who have arrived at ARCA and the work the rescue team do every day. | More info here.

 

  • 4D Cinema* > Our 4D cinema is the biggest in Spain. An immersive experience with conditions of wind, changing lights, aromas, snow and seat vibration. | More info here.

 

  • ‘El mar en tus manos’* > Visit the contact aquarium and the Recovery Centre for Marine Fauna (ARCA del Mar). Bringing you closer to the biodiversity of the Mediterranean Sea and see iconic species up close. | More info here.

 

  • ‘Lago Vivo’* > A new experience for discovering L’Albufereta del Oceanogràfic. Discover the flora and fauna of these ecosystems so essential to the health of the planet. | More info here.

 

  • ‘Tortuga Tour’* > Enjoy an interpretive tour to discover all the different kinds of turtles there are. | More info here.

 

  • Guided tour* > Learn about the biodiversity of the oceans from one of our tour guides through a guided tour of the most iconic parts of the space. | More info here.

 

*IMPORTANT: Experiences can only be added as an extra to your Oceanogràfic ticket.

You can see our opening hours for every day on this calendar.

You can see the times for the dolphin shows and other experienced scheduled every day at this link.

We recommend arriving a half an hour early to make sure you get a seat for the dolphin shows.

You can only leave and enter the Oceanogràfic in the following cases:

  • • If you have any type of combined ticket for the Ciutat de les Arts i les Ciències, provided the visit date to one of the sites (Hemisfèric and/or Museu de les Ciències) are the same day as the Oceanogràfic.

 

  • School groups > A wristband per group of students will be provided to the supervisor.

 

  • Unforeseen situations of large crowds or special groups. > In these cases, notice will be given in advance; however, you can also see it at the Information Point of the aquarium access building.

All our buildings are adapted with ramps and/or elevators to ensure visitors can access any point of the premises, be that in a wheelchair or with a pram.

You can find out more here.

Pets are not allowed to enter Oceanogràfic.

Only guide dogs licensed according to the Law of the Regional Government of Valencia 12/2003 of 10 April are permitted entry.

  • Free WiFi service in various area of Oceanogràfic.

 

  • Parking service.
    • 800 places available.
    • Maximum height 2,10m.
    • The cost is €2.30/hour.
    • Parking is not available 24h. Open for vehicles up to 1 hour before closing time of the aquarium and for exit up to a half an hour after closing.
    • Presenting your Oceanogràfic ticket in stores, you’ll receive a flat rate from €7/day.

 

  • Wheelchair service.
    • You can request hire of a manual wheelchair at the Information Point of the Access building. A deposit of €10 is required.
    • The deposit will be returned once the chair is returned.

 

  • Breastfeeding and changing facilities for babies.
    • You can find these rooms on the ground floor of the Access Building. Just beside the Information Point.

 

  • Audioguide service.
    • Find out more at the Oceanogràfic ticket office.
    • The Oceanogràfic is responsible for the custody of the documentation necessary for the purchase of the audioguide during the client’s visit. However, the client will be responsible for the withdrawal of the document or deposit when returning the audioguide.

 

  • Locker service for leaving your belongings.
    • You can find these rooms on the ground floor of the Access Building.
    • Prices are €3, €4 or €5 depending on the size of the locker.
    • Only card payments are accepted.
    • You can open and close the locker as many times as you need throughout the day.

Click here to discover our wide range of hospitality offerings.

Find everything you need to remember your visit at our stores.

  • Children under 12 must be accompanied by a responsible adult at all times.
    • With the exception of school groups who must be accompanied by their supervisor.

 

  • It is not permitted to enter wearing swimwear or bare-chested. Right of admission reserved.

 

  • You must retain your ticket for the duration of your visit.

 

  • Follow instructions of staff on the premises at all times.

 

  • You must enter and leave by the doors indicated, avoiding the use of emergency doors, unless circumstances require their use.

 

  • Outside food is not permitted.

 

  • Smoking is permitted in outdoor areas, except the dolphin enclosure, terraces or restaurants and areas where large crowds congregate.

 

  • Bathing in ponds is not permitted.

 

  • Photography or filming for professional purposes without the express authorisation of the company is prohibited.

 

  • The price of tickets will not be refunded once acquired.

 

  • The company reserves the right to amend to programme of activities, screenings and/or dolphin shows.

 

  • The company is not responsible for loss of belongings on the property.

 

  • The company offers a photography service to visitors who wish to avail of it. These photographs are for souvenir purposes only and records are destroyed at the end of the day.

 

  • Visitors must observe the strict rules for each of the facilities.

 

  • For dolphin shows, please arrive early to facilitate access.

 

  • The use of flash photography is not permitted.

 

  • It is not permitted to touch or bang on the aquarium or give food to the animals.

 

  • The use of selfie sticks or underwater cameras is not permitted.

 

  • The Red Sea Auditorium is a facility dedicated to different events/exhibitions and may be closed for organisational reasons.