General rules of the City of Arts and Sciences

• 1. Ticket must be kept all times during your visit.
• 2. Instructions from staff must be followed during your visit in our facilities.
• 3. Visitors shall enter and leave the buildings through the designated gates, avoiding the use of emergency exits. These exits are for emergency use only.
• 4. No food or drink consumption is allowed outside the designated areas.
• 5. No pets are allowed except for properly harnessed guide dogs.
• 6. Bathing in the lakes is not allowed.
• 7. No photography or recording for professional use is allowed in our facilities without prior written consent of the organization.
• 8. Tickets are not refundable except in the case of cancellation or disagreement with the change of an event.
• 9. The organization is not responsible for the loss of property in our facilities.
• 10. The organization reserves the right to modify the activities, films or exhibitions programme.
• 11. The organization will take photographies to visitors who required it. These photographies are souvenirs and are destroyed everyday at the building closing time.
• 12. General rules for all the buildings must be fulfilled.